Billing Terms & Conditions

Billing Terms & Conditions

1. Overview

Welcome to [Alliant Biotech, LLC] (“Alliant Biotech,” “we,” “us,” or “our”). These Billing Terms & Conditions(“Terms”) govern all direct purchases made via our website https://alliantbiotech.com (the “Site”). By placing an order on the Site, you agree to be bound by these Terms, as well as any other policies referenced herein (e.g., our [Return & Refund Policy] and [Privacy Policy]).

Note: Many of our products require a quote request and onboarding for qualified healthcare professionals. However, certain products, such as our N95 mask, are available for direct purchase by the general public.

2. Accepted Forms of Payment

We accept the following payment methods for direct purchases (e.g., the N95 mask):

  • PayPal
  • Apple Pay
  • Google Pay
  • Major Credit Cards (Visa, MasterCard, American Express, Discover) via Stripe

Payment Security

All online payments are processed through reputable third-party payment gateways. We do not store your full card details on our servers.

3. Order Processing & Fulfillment

  1. Processing Window:
    Orders are processed Monday through Friday from 9:00 AM to 12:00 PM (EST).
  2. Cutoff Time:
    Orders placed after 12:00 PM (EST) will be processed on the next business day.
  3. Weekend & Holiday Orders:
    • Orders placed after 12:00 PM (EST) on Friday or on a public holiday will be processed on the following business day.
    • Any expected holiday delays will be announced on our website homepage prior to the holiday date.
  4. Standard Processing Time:
    Please allow two (2) business days for order processing once your order is placed.
  5. Sample Pack Orders (If Applicable):
    Please allow up to five (5) business days for sample pack orders to be processed.

4. Shipping & Delivery

  1. Shipping Methods & Carriers:
    We ship most orders via reputable carriers (e.g., UPS, FedEx, USPS). The specific carrier may vary based on your location and the size/weight of the order.
  2. Shipping Costs:
    Shipping costs, if any, are displayed at checkout. Additional charges may apply for expedited shipping options.
  3. Estimated Delivery Times:
    Delivery times depend on your location and the shipping method selected. While we strive to provide accurate estimates, actual delivery dates may vary due to carrier delays or unforeseen circumstances.
  4. Tracking Information:
    Once your order ships, you will receive a confirmation email containing tracking details (if available).

5. Pricing & Promotions

  1. Currency & Pricing:
    All prices listed on our Site are in U.S. Dollars (USD) unless otherwise indicated.
  2. Taxes:
    Where applicable, sales tax will be added to your order during checkout based on your shipping address.
  3. Promotions & Discounts:
    All promotions, discount codes, or coupons must be entered at the time of purchase. Promotions cannot be applied retroactively to orders already placed.

6. Return & Refund Policy

For details on returns, refunds, or exchanges, please review our [Return & Refund Policy]. This policy outlines eligibility criteria, deadlines, and any non-returnable items. By completing a purchase on our Site, you acknowledge that you have read and agree to the terms of the Return & Refund Policy.

7. Special Considerations for Medical Devices

  1. Professional Use:
    Certain medical devices are sold only to licensed healthcare professionals or facilities. Purchasing such items may require additional documentation or onboarding, as outlined in our request-a-quote process.
  2. Consumer-Grade Items:
    Items like our N95 mask may be available for direct purchase by individuals without special licensing requirements.
  3. Regulatory Compliance:
    You acknowledge that any medical-grade items purchased from Alliant Biotech must be used in accordance with all applicable laws, regulations, and guidelines.

8. Product Availability & Backorders

While we strive to keep our online inventory up to date, occasionally high-demand items may go out of stock.

  • Backordered Items: If any item is on backorder, we will notify you via email with an estimated restock date. You may choose to wait or cancel the backordered item.

9. Disclaimer of Warranties

  1. Product Information:
    We make every effort to ensure our product descriptions are accurate. However, we do not warrant that all information (including descriptions, pricing, or images) is error-free.
  2. Manufacturer Warranties:
    Some products may come with a manufacturer’s warranty. Please refer to the manufacturer’s documentation for coverage details.

10. Limitation of Liability

To the fullest extent permitted by law, Alliant Biotech, LLC (including its officers, directors, employees, and agents) shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of or related to these Terms or any purchases made on our Site.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Grand Rapids, Michigan, unless otherwise required by applicable law.

12. Changes to These Terms

We reserve the right to modify these Billing Terms & Conditions at any time. Any updates or changes will be effective immediately upon posting to our Site. By continuing to use the Site after we post any changes, you acknowledge your acceptance of the modified Terms.

13. Contact Information

For questions or concerns about these Billing Terms & Conditions, or to inquire about your order, please contact us:

By placing an order on https://alliantbiotech.com, you acknowledge that you have read, understood, and agree to these Billing Terms & Conditions.